Collision Center

MERCEDES-BENZ OF GOLDENS BRIDGE LICENSED COLLISION CENTER

YOU’VE HAD AN ACCIDENT. NOW WHAT?

If you’ve been involved in an accident, don’t worry. First, check to make sure that everyone is okay. Once it’s been determined if anyone is in need of medical attention, call the police to file an accident report to assist you in the event you file an insurance claim.

Next, call the Mercedes-Benz of Goldens Bridge Collision Center at 888-222-3618. Our collision experts are here to walk you through the process of navigating insurance claims, arranging a rental vehicle and scheduling your guaranteed repairs to get you back on the road as soon as possible.

Did your vehicle get towed? Stay calm. Mercedes-Benz of Goldens Bridge will make arrangements to have your vehicle transported to the body shop facility the very next day. Once your vehicle arrives, we will begin the evaluation and start the repair process.

 

We Offer
At Mercedes-Benz of Goldens Bridge we care about your vehicle just as much as we care about our customers. Accidents happen. So when you’re in need of collision repair, rest assured that your vehicle will receive the red carpet treatment. Highly trained licensed collision center technicians will make sure the job is done right and your Mercedes – Benz auto body repairs will last!

PLEASE NOTE: Mercedes-Benz of Goldens Bridge is affiliated with full-service, fully licensed and Mercedes-Benz approved body shops. Our body shops are committed, as are we, to your 100% satisfaction. Our services include:

YOUR BODY SHOP REPAIR WILL BE PREFORMED BY ONE OF OUR AFFILIATED THIRD PARTY VENDORS , NY STATE LICENSED REPAIR SHOPS AND OR OUR PARENT COMPANY OWNED AND NEW JERSEY STATE LICENSED BODY SHOP IN SPRINGFIELD NEW JERSEY.

  • Free computerized estimates
  • Local shuttle service
  • Expert color matching and paint finishing
  • Quality control inspection after repairs are complete
  • Upholstery repair
  • Towing service available
  • Rental car pickup and drop off
  • Assistance in insurance claims process Complete vehicle detail service
  • Paintless dent removal
  • Computerized wheel alignment using factory Mercedes-Benz specifications
  • Computerized state-of-the-art Unibody Frame Alignment
  • Expert collision repairs utilizing factory Mercedes-Benz OEM parts
  • Alloy wheel cosmetic repair and refinishing
  • Windshield stone chip repairs
  • And more!

WHY A CERTIFIED LICENSED COLLISION REPAIR CENTER?

IT’S YOUR RIGHT.

You have the choice about where to have your Mercedes-Benz repaired. Don’t let the claims process be carried out by the insurance company. Make that choice easy with the Mercedes-Benz Certified Collision Repair Center nearest you.

WE HANDLE THE ENTIRE CLAIMS PROCESS.

A claims adjuster’s definition of “restored” may be different than that of our engineers. Fortunately, we have a proven record of working successfully with insurance providers—including fully documented repair procedures.

STATE-OF-THE-ART EQUIPMENT.

To be a part of the Mercedes-Benz -Certified program, a collision repair center must be equipped with industry-leading diagnostic instruments, approved measuring equipment, spray booth systems, hand tools, a spot welding apparatus and more. Mercedes-Benz has always pioneered the highest standards in the automotive industry and we intend to keep it that way.

FACTORY-APPROVED REPAIR PROCEDURES.

Serious repairs often require your vehicle to be disassembled to some extent. From individual repairs to reassembly, Certified Licensed Collision Repair Center technicians use tools and procedures designed from vehicle blueprints for pinpoint accuracy.
*Depending on vehicle model.

FREQUENTLY ASKED QUESTIONS

Have questions about your Mercedes-Benz? Mercedes-Benz of Goldens Bridge has the answers.

What if my insurance estimate is lower than yours?
It always is, insurance companies insure vehicles. We are the professionals of repairing them. We will negotiate with your insurance company to get all the monies required to repair your vehicle back to manufacturers specifications.

Am I entitled to a free loaner car?
Unfortunately, we are such a large shop that we cannot supply loaner cars to our customers. Most insurance policies will cover a rental car. You will need to find out how much daily coverage you are entitled to under your policy. We have many car rental facilities just minutes away that can direct bill most insurance companies.

How is payment arranged for my claim?
We do have direct pay arrangements with a few insurance companies. If your vehicle is financed or leased, it will have a lien holder on it and it is your responsibility to have it endorsed before your repairs are done unless the lien holder is Mercedes-Benz Financial Services. All other payments from your insurance company would be sent to the owner’s home address.

 

 

 

*all body work is outsourced to our Celebrity body shop or a third party affiliate